Hearthstone: Heroes of Warcraft Closed Beta

Category: Main > Games > Card, Puzzle and Board Games > Hearthstone: Heroes of Warcraft > Closed Beta

NameHearthstone: Heroes of Warcraft
VersionClosed Beta
License Retail
Votes Marked as obsolete
Wine Version1.7.11
Maintainers of this version:
No maintainers. Volunteer today!
Blizzard makes frequent updates to the client since its a beta.  So this version contains all versions.  Please indicate in your tests results the version of the beta client you are testing.
Old test results
The test results for this version are very old, and as such they may not represent the current state of Wine. Please consider submitting a new test report.
Selected Test Results (selected in 'Test Results' table below)

What works

What does not

What was not tested

Additional Comments upgrade client could not download its data until wininet dll was set to builtin in winecfg
Test Results
DistributionTest dateWine versionInstalls?Runs?RatingSubmitter
CurrentUbuntu 13.10 "Saucy" amd64 (+ variants like Kubuntu)Jan 18 20141.7.11 Yes Yes Gold kneazle 
ShowUbuntu 13.10 "Saucy" amd64 (+ variants like Kubuntu)Jan 05 20141.7.10 Yes Yes Gold Jason Scott 
ShowUbuntu 13.10 "Saucy" amd64 (+ variants like Kubuntu)Dec 31 20131.7.9 Yes Yes Gold Bence Szépkúti 
ShowUbuntu 13.10 "Saucy" amd64 (+ variants like Kubuntu)Dec 19 20131.7.8 Yes Yes Platinum Jason Scott 
ShowLinux Mint 15 "Olivia" x86_64Nov 03 20131.7.5 Yes Yes Platinum Yulian Kuncheff 

Known bugs
Bug # Description Status Resolution Other apps affected

Installation Fix

The downloader will crash when downloading Blizzard games. In order to fix this, the dbghelp lib needs to be disabled through winecfg.

General Instructions

  • Add the dbghelp lib as override
  • Then set this lib to disable

Detailed Instructions *

  1. Run winecfg. (If you have multiple prefixes, make sure it is the correct prefix) 
  2. In the 'Libraries' tab, type dbghelp into the 'New override for library' box.
  3. Click 'Add', then 'Yes' when it asks if you are sure.
  4. Click on 'dbghelp' in the 'Existing_overrides' list.
  5. Click 'Edit'.
  6. Set to 'disabled'.
  7. Click 'OK', then 'OK'.
  8. Client should now run.
* andrew m contributed these instructions


Hearthstone uses the app for installation and software updates.  For more information on using the app with wine, please see this winehq entry.


The following comments are owned by whoever posted them. WineHQ is not responsible for what they say.

Game crashes
by Max Potter on Friday June 20th 2014, 13:33
Running Ubuntu saucy, completely uninstalled Wine, and Hearthstone. Reinstalled Wine1.7, followed the guide. Tried the msvcp100 thing too, but that didn't help.

Game errors on launch ( is fine), dumps error log in a folder and invites me to send it to blizzard. I've tried reading the log but it was completely unintelligible to me.

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game won't run
by Tek on Friday March 14th 2014, 16:53
I installed Hearthstone successfully (wine 1.7.14 linux mint 15) but the game stuck in
the light in the hearthstone symbol keep glowing but thats all.

Any help?

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cant run on linux mint
by adrian on Wednesday March 12th 2014, 17:23
hey guys so i had and this same issues i used Add "msvcp100 (native then builtin)in the winecfg folder under liberties and addedworks it instead of using the main shortcut open the wine browse driver:c open program files (86) then open hearthstone and click hearthstone.exe and see if that works

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Failed to initialize player
by Kilian on Monday February 17th 2014, 15:14
Installation worked, but when I click play I get this:

"GL: failed to choose pixel format for dc 18003d
GLContext warn: failed to setup offscreen pixel format: Success.

GLContext: failed to create offsceen context: Success.

Failed to initialize Direct3D 9.
Make sure you have DirectX 9.0c installed, have drivers for your
graphics card and have not disabled 3D acceleration
in display settings.
InitializeEngineGraphics failed"

Im on Ubuntu 12.04 and wine 1.7.12 and dbghelp(disabled) and msvcp100(native, builtin) are set as overrides.
anybody know how to get a fix?

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Hearthstone Launch
by Dan on Friday January 31st 2014, 23:22
Hey guys I have downloaded the app, and installed with wine 1.7.11, but everytime i go to launch the game it gives me an error code to send to blizzard. any suggestions?

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1.7.11 Client Hang
by Jimmy on Wednesday January 29th 2014, 12:42
I have disabled dbghelp and placed the mscvp100 in Native then Built.
When launching the client just sits there thinking, than a pair of glasses asks me to reload.


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Installed successfully, but won't run
by Twtduck on Monday January 27th 2014, 12:29
I installed Hearthstone successfully (Wine 1.7.11 on Ubuntu x64) using the given instructions. However, when I press play, This comes up:
Does anybody know how to fix this? Thanks in advance.


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by Martin Couture on Sunday January 26th 2014, 22:43
The now-open Beta install & play perfectly for me on Mint 16 64-bit with Wine 1.7.11, dbghelp (desactivate) and msvcp100 (native then builtin). Agent would stuck on update at startup, but the trick is to run it with --nohttpauth argument (wine "~/.wine/dosdevices/c:/Program Files (x86)/ --nohttpauth"). The game is fluid, I have been playing for hours without a bug. Thanks for your help !

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Fails at BattleTag creation
by Sam Stoelinga on Friday January 24th 2014, 11:51
I'm trying to install the Open Beta and it fails at BattleTag creation it just shows the following message: "Could not log in to the service."

I disabled dbghelp already and installed the game offline. But impossible to login for me. I'm using wine-1.7.11 on Archlinux.

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checking for updates
by ThatButtPlugGuy on Thursday January 23rd 2014, 12:20
Hi, the client and Heathstone downloaded and installed fine, but now when I try to launch the client it says "Checking for updates" for a while and then gives me an error. I'm not particularly savvy with wine, so I'd appreciate any help.
I'm running Ubuntu x64 and wine 1.7.11

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Install no longer works
by Brendan on Saturday January 18th 2014, 13:20
I can no longer get hearthstone or to install. It worked previously, but I am no on wine version 1.7.11

disabling dbghelp and setting msvcp100 to (native then builtin) does not work. Anyone get this to install on 1.7.11?

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Can't run under Mint
by Earl Lemongrab on Monday December 30th 2013, 17:49
I'm using Linux Mint 16 Cinnamon and Hearthstone doesn't start at all. I used the dbghelp fix, runs fine and installs the game, but when I launch it, only an empty window pops up and I can't alt-tab out of it. I know there's an error popup too but I can't read it. Hearthstone is installed in a fresh wineprefix. Tested on 1.6.1, 1.7.8, and 1.7.9. Any help would be appreciated.

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Any way to make menus work in the desktop app?
by Nickolai Leschov on Friday December 27th 2013, 13:34
When set dlghlp to "disable", the launcher (desktop app) works enough to install and run the game, however I'm unable to change my account or any other options. Is there any way to fix it?

I've stated the problem in detail here:

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WLDAP32.dll error
by bill on Tuesday December 24th 2013, 11:50
If anyone gets the Loading library WLDAP32.dll error in archlinux and the launcher can't be installed, install lib32-libldap

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Working great!
by Jason Scott on Thursday December 19th 2013, 15:32
Ubuntu 13.10 64bit, Wine 1.7.8 and it is working first time, no issues found so far.

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keyboard doesn't work...
by Sir Robin on Thursday December 19th 2013, 15:23
The keyboard doesn't work for me in the game - does this just affect me or didn't anybody notice due to the game being designed to be almost mouse-only?

This is a SERIOUS problem though, because it means I can't chat with my battletag-friendlist from my days of playing WoW, who keep sending me messages when they see me online... and I can't answer them in any way. Which basically means I can't play this game during daytime without looking like a jerk...

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wont work
by luan on Wednesday December 18th 2013, 16:14
hey there, i have downloaded and all it says i cant connect is the server down because everything my side is ok. and when i choose the option connect offline it does not show hearthston only w.o.w and star craft please someone help im dieing to play this game

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  • RE: wont work by Tomas Babej on Wednesday December 25th 2013, 8:53
Unable to run
by Lyle on Tuesday December 17th 2013, 6:26
I'm having a problem running Hearthstone from Wine 1.7.8. I installed it under Wine 1.6 (because I didn't know 1.7 existed) and it created a desktop shortcut. Then it wouldn't run, giving me the same error I'm describing below, and when I upgraded to 1.7 the error didn't go away. Here's the error I had on both 1.6 and 1.7:

When I open Wine from the desktop shortcut (cause I'm a noob and don't know how to use command line), it locks up my mouse as if the mouse input is being redirected into the game context (although the game window doesn't load so it looks as if my mouse just died for no reason) and an error message window pops up. The content of the error message doesn't (usually) load; it just shows up as an error message and that's it. One time it did load, though, and it said there was something wrong with OpenGL (I didn't write down the exact error message and it didn't make sense to me at the time).

A couple things are noteworthy in my instance:

1) My computer is very old. It has 1GB of RAM as compared to the HS minimum requirement of 2GB. My Swap partition is the default recommended size from a new Ubuntu install. I can provide a hardware specification if you like, but I don't know how to generate one so I can't give it to you right now.

2) Despite memory possibly being an issue, I don't think it is one. Reason being, the computer doesn't lock up when the error message is displayed. If the computer locked up, then perhaps it would be a memory problem, but everything runs fine. To get rid of the probem and restore my computer's functionality, I just ALT-F3 to terminal, kill the Hearthstone process, and then ALT-F7 back to X and everything works fine. I don't even have to kill -9 Hearthstone because it's not frozen; simply using the regular kill command works fine.

I have disabled that library thing recommended above as well, so that's not the issue. Can you help me fix this? Thanks.

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Graphic glitches
by robert on Friday December 13th 2013, 20:21
I'm having graphical glitches around the player names and card names on the cards themselves. Anyone else having this issue or know a fix?

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corrupted graphics since patch
by lubosz on Wednesday December 11th 2013, 21:17
Since the recent patch, I get corrupted graphics on nouveau.

It was working perfectly before, I didn't change anything. I wonder why they patched rendering at all.

I didn't try nvidia yet.

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by lubosz on Wednesday December 11th 2013, 21:12
dbghelp did not help. the client was shutting down immediately preventing hearthstone to install at all.

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  • RE: by lubosz on Wednesday December 11th 2013, 21:14
Keyboard input
by Simone Camozzi on Wednesday December 11th 2013, 9:33
The game works wery well but, why I can't use the keyboard? I can't chat or else...

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Got pretty far but now...
by Lucas Culley on Tuesday December 10th 2013, 22:19
This was my first time using Wine. I am using the linux os on a chromebook in parallel to the chrome os. I managed to install the launcher and hearthstone through the launcher, but when i try to run hearthston (running with wine) i get an error message saying the game crashed. Someone please help!

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Input issues using authenticator
by Lucian Poston on Monday December 9th 2013, 22:51
In wine 1.7.4 (with patch for ), the authenticator window would not accept keyboard input.

As a workaround, I was able to paste the authenticator code from the clipboard into the input textbox.

[post new] [reply to this] fails to install
by lubosz on Tuesday December 3rd 2013, 11:50
I had to patch wine (from git) with this patch to get the installer to run.

I guess 1.6 won't work since patches from 1.7.5 are also needed.

See this bug for more details:

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dbghelp fix fails with new update?
by troubled_fan on Thursday November 28th 2013, 14:55
Hi guys,

I managed to install and run the game fine on wine 1.7.5 (debian sid through playonlinux) with the dbghelp dll disabled and running it through However this morning wine crashes when loading accounts again, similar to what it does with dbghelp enabled (except it's a wine crash and you don't get the 'Blizzard Error' box).Perhaps there was an update of some kind?

I tested all the winetricks settings for the dbghelp override with no luck.I also tried installing in a new wineprefix, but it won't even let me install this time. I also tried updating to wine 1.7.7. I haven't tried all the override options yet but it doesn't seem to change anything.

With dbghelp disabled I get the following error in my log (running through playonlinux):

F 20:52:11.551162 [Main] {} Assertion failed: sgDbgHelpDll.SymGetOptions != NULL
/usr/share/playonlinux/lib/wine.lib: line 451: 12873 Trace/breakpoint trap $BEFORE_WINE $(POL_Config_Read BEFORE_WINE) wine "$@" 2> >(grep -v menubuilder --line-buffered | tee -a "$WINEPREFIX/playonlinux.log" >&2) > >(tee -a "$WINEPREFIX/playonlinux.log")
[POL_Wine] Message: Wine return: 133
Wine has crashed

I believe the part about dbghelp failing is normal, but the wine crash with error code 133 is the new problem.

Any help is appreciated.

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Text rendering issue
by Alex on Thursday November 21st 2013, 22:32
Does anyone else get very odd text rendering?
Also in a match the cards get displayed completely incorrectly

This is on wine 1.7.6-1 on arch

I am not sure what version I had before today (maybe 1.7.5) but it wasn't having the issue

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Crash After Login
by Chris Neveu on Monday November 18th 2013, 21:11
Running this on Arch Linux and it just crashes right after login. I tried disabling dbghelp to no avail.

[post new] [reply to this] crash
by fengshaun on Friday November 8th 2013, 16:51
I'm trying to install Hearthstone and whenever I try to run the installer, it crashes without any visible errors. I have set dbghelp to disabled to no avail. Any ideas?

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by Emanuele Ricci on Thursday October 31st 2013, 6:17
Hi guys, I've wine-1.7.4, I've applied you're fix and downloaded Hearthstone-Beta-Setup-enGB.exe

I've right clicked on it and opened with "Wine Windows Program Loader"

And I get this error:
Do you know what have I to do?

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  • RE: by Tomasz Posluszny on Sunday November 10th 2013, 8:02
  • RE: by Tomasz Posluszny on Sunday November 10th 2013, 9:31
    • RE: by Hannes Leinola on Sunday November 10th 2013, 17:17
by Sean Flinn on Saturday October 26th 2013, 16:25
Managed to use the winecfg fix noted above, to resolve the client download.

Now, I can launch the game, but when I enter into any of the play modes, the games gives me an "Oops" dialogue and and subsequent crash notification.

I'm digging into the logs to see if I can make any determinations, but just wondering if there is a recommended configuration to run Hearthstone via Wine and if there are any limitations that could cause it to not run.

I'm running Ubuntu on an Intel core Chromebook in parallel with the Chrome OS. As this was my first Wine implementation and usage, I'm not sure if I've missed anything package or install wise. I had to install Bison, M4 and Flex packages, or so I thought, but it seemed like after running the make Wine option, it got most of the needed packages and prepared the environment.

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  • RE: Crash by Sean Flinn on Saturday October 26th 2013, 20:26
    • RE: Crash by Michael Speth on Saturday October 26th 2013, 20:55
No Sound
by Thomas Hourlier on Thursday October 24th 2013, 5:24

Everything works well with dbghelp disabled except sound.

I'm on ArchLinux x64.
I've installed :

Test sound from winecfg works well.
No weird log from wine.

Therefore I can't see application "Hearthstone" on Gnome's sound panel.

Any solution ?

Thanks ! :)

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  • RE: No Sound by Thomas Hourlier on Thursday October 24th 2013, 10:33
Disabling dbghelp causes other problems
by Winsaucerer on Saturday October 19th 2013, 4:23
I was able to get hearthstone working perfectly by disabling dbghelp as suggested. However, this caused EVE Online to no longer work.

I have no idea what these changes mean, but setting dbghelp to native rather than disabled allows both hearthstone and EVE Online to run.

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Menu doesn't come up
by Athyllan on Tuesday October 8th 2013, 18:30
I run the Blizzard launcher, download the game then hit 'Play'.
The game opens but it gets stuck with the initial screen and the hand pointer.
Game is not frozen because the "hearthstone orb" glows.
Not sure what is the problem.

Thanks in advance ;)

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by DarkHunter on Wednesday September 18th 2013, 0:52
No one have problem with fonts?
I don't see some fonts in game..

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  • RE: fonts by Michael Speth on Wednesday September 18th 2013, 1:21
    • RE: fonts by DarkHunter on Wednesday September 18th 2013, 4:16
      • RE: fonts by DarkHunter on Sunday September 22nd 2013, 7:31
Detailed instructions for disabling dbghelp.dll
by andrew m on Tuesday September 17th 2013, 10:25
Below are steps to disable dbghelp in wine. The following applies to wine 1.6. YMMV:
1) Run winecfg. (If you have multiple prefixes, make sure it is the correct prefix)
2) In the 'Libraries' tab, type dbghelp into the 'New override for library' box.
3) Click 'Add', then 'Yes' when it asks if you are sure.
4) Click on 'dbghelp' in the 'Existing_overrides' list.
5) Click 'Edit'.
6) Set to 'disabled'.
7) Click 'OK', then 'OK'.
8) Client should now run.

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Playing on a dual-screen computer.
by andrew m on Tuesday September 17th 2013, 10:24
I found that the game ran great on my primary monitor iff I set it to the native screen resolution (1920x1080 in my case). If the resolution was anything else, strange things happened.

When all of the resolutions match, the game stays on the primary monitor, and I can freely use my secondary monitor for browsing (secrets list!), etc.

YMMV. This was tested on MATE and wine 1.6.

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