Ambercat Help Desk

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AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.

Application Details:

Developer:	[unknown]
URL:	http://www.ambercat.com/

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For more details and user comments, view the versions of this application

Version	Description	Latest Rating	Latest Wine version tested	Test results	Comments
3.4	Version 3.4 SP6 includes unspecified updates, enhancements, and bug fixes.	Garbage	1.3.3	1	0
3.5.0	3.5.0	Garbage	1.3.33	1	0

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