Kayako Desktop is an application that hooks into a Kayako Fusion and Kayako Engage online support system products to allow staff to live chat with support system users.
Kayako Desktop will not work without a few winetricks packages installed and, likely must be run in 32-bit architecture mode.
Required winetricks packages are "IE8", "gdiplus", and "vcrun2008". (There may have been others, but I think that's it.) From a command line, prefix all your wine commands like this:
$ WINEARCH=win32 WINEPREFIX=~/.wine32/ [[[command goes here]]]
In this case, I have chosen ~/.wine32/ as my 32-bit wine prefix directory.
For more details and user comments, view the versions of this application
|Version||Description||Latest Rating||Latest Wine version tested||Test results||Comments|
|18.104.22.1687||This is the latest minor and major release of Kayako Desktop as of May 24, 2012.||Silver||1.5.4||1||0|
|22.214.171.1243||Latest version as of 2/19/2013||Gold||1.6.2||3||0|
|126.96.36.1992||Latest version from Kayako as of Oct 6, 2014||Silver||1.7.27||1||0|