Action Request System (Remedy User)

Application Details:

Version: 7.xx
License: Retail
Votes: 1
Latest Rating: Gold
Latest Wine Version Tested: 1.4-rc1

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Test Results

Old test results
The test results you have selected are very old and may not represent the current state of Wine.
Selected Test Results

What works

Testing on Ubuntu Linux 9.10 (karmic) - 64bit version (Kernel 2.6.31-14-generic) with Gnome desktop (2.28.1) and WINE 1.0.1 with no dll overrides) .  Host PC is a Dell Optiplex GX520 with 3.0Ghz Pentium 4 HT, 2GB Ram, 40GB HDD, onboard intel graphics, onboard network, onboard sound.

1) Installation of BMC Remedy User Version 7.0.01 Patch 011.

2) Opening app and logging in - to multiple servers via LDAP authenticated password even though Linux desktop host isn't on domain. Picked up all settings from preference server

3) Opening several custom (in-house) built forms, submitting new tickets, searching for and updating existing tickets, refreshing tables in a ticket, advanced searches, recording new macro, running existing macro, opening related ticket from a table within a ticket.

What does not

1) Some occasional dialog box placement issues - like when opening the Object List, sometime opens off screen.  This is probably due to placement location data not being updated by client when dialog box is closed.  Same login used for testing was previously used under Windows XP with two screens and User was being used on 2nd display.

2) One Active Link which tries to collect user environment data when a form is opened, fails to run and crashes me out of User client. This works on Windows.

3) Some random (and very minor) screen garbage/corruption during drawing of window decoration controls.

4) Minor issue with default font used to render display (using default settings in WINE and app), doesn't look as good as same settings on Windows XP.


What was not tested

Currently have no access to any of BMC's own ITSM suite of any version to test there functionality.

Hardware tested


  • GPU:
  • Driver:

Additional Comments

Seems fairly stable.

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
ShowUbuntu 11.10 "Oneiric" amd64 (+ variants like Kubuntu)Mar 05 20121.4-rc1N/A Yes Goldan anonymous user 
ShowRed Hat Enterprise 6Jun 17 20121.2.3Yes Yes Silveran anonymous user 
ShowUbuntu 8.10 "Intrepid" i386 (+ variants like Kubuntu)Mar 04 20091.1.16Yes No Garbagean anonymous user 
ShowDebian GNU/Linux Unstable "Sid" x86_64Feb 17 20091.1.13Yes Yes Platinumnfp 
CurrentUbuntu 9.04 "Jaunty" amd64 (+ variants like Kubuntu)Nov 13 20091.0.1Yes Yes Silveran anonymous user 

Known Bugs

Bug # Description Status Resolution Other apps affected
13275 BMC Remedy User 6.x/7.x crashes following login to AR server CLOSED ABANDONED View

Show open bugs


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