No real changes from previous test. Opening work orders, creating work orders, saving work orders, sending email notifications, opening customer profiles, and performing searches all work. The dashboard also appears to function fine.
What does not
The infocenter is still buggy, as it duplicates information. Some of the lines with formatting the work orders are slightly out of place. The knowledge base component wont launch and gives a message that "Another copy of FLS is already running".
What was not tested
I haven't tested any reporting features.
|Operating system||Test date||Wine version||Installs?||Runs?||Used|
|Show||Ubuntu 8.10 "Intrepid" i386 (+ variants like Kubuntu)||Mar 12 2009||1.1.16||Yes||Yes||Gold||Chad Sikorra|
|Current||Ubuntu 8.04 "Hardy" i386 (+ variants like Kubuntu)||Sep 23 2008||1.1.5||Yes||Yes||Silver||Chad Sikorra|
|Show||Ubuntu 8.04 "Hardy" i386 (+ variants like Kubuntu)||May 16 2008||1.0-rc1||Yes||Yes||Silver||Chad Sikorra|
To install this application, launch a terminal and do the following commands with a fresh .wine directory...
$ wget http://www.kegel.com/wine/winetricks
$ ./winetricks dotnet11 dotnet20 mdac27
Then run the HEAT executable and let it install like normal.
If your environment is using a MS SQL server, then you will need to setup a DSN using unixODBC and FreeTDS. For the application to work correctly, you need to be running FreeTDS v0.82 or higher.
If you need to use unixODBC, you also need to make the following change to your wine registry...
$ wine regedit
Navigate to ...
and add a key here. So it will look like...
Then add a string value to each of these keys. The string should be named "Driver" and the value can be anything you want, so long as it isnt blank.
Then go to a work Windows box that has HEAT 8.4.4 installed and export the registry entries from the following locations ...
And then import them into the registry using wines regedit program.
Also, the program has odd window behavior, and I found it easiest to simply go to winecfg and change it so that it runs in a virtual desktop.
To bypass the initial login when you launch CallLogging, create a modified shortcut with switches like the following ...
env WINEPREFIX="/home/user/.wine" wine "C:\Program Files\HEAT\CallLog32.exe" /d database /u user /p password