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Category: Main Networking & Communication Chat, Instant Messaging, Telephony Five9 Agent 7.3.xx

Five9 Agent

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Five9 Agent 7.3.xx Including SoftPhone 1.0.4 (as/per developer.)  Runs natively without softphone support, for those who require softphone wine is needed.

Application Details:

Version: 7.3.xx
License: Retail
URL: http://www.five9.com
Votes: 0
Latest Rating: Silver
Latest Wine Version Tested: 1.1.31

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Test Results

Old test results
The test results you have selected are very old and may not represent the current state of Wine.
Selected Test Results

What works

* Softphone

* All Voicemail related functions

* Callbacks and agent activities

What does not

* Browser within Five9 Agent

Workarounds

What was not tested

* Five9 Internal Instant Messaging
* Support/Call for Help Button

Hardware tested

Graphics:

  • GPU:
  • Driver:

Additional Comments

You need to have a win32 JDE and browser installed. For reference I used latest Sun JRE with Firefox 3.5.3. Installed them as standard applications through wine, and then launched the agent through the win32 Firefox. Works flawlessly that route. Did not try with internet explorer 4 wine.

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
Workaround?		RatingSubmitter
CurrentUbuntu 9.10 "Karmic" amd64 (+ variants like Kubuntu)Nov 09 20091.1.31Yes Yes NoSilverBrian A. Taylor 

Known Bugs

Bug # Description Status Resolution Other apps affected

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HowTo / Notes

Use a non-default wineprefix

Due to the dependence of this app on the Java Runtime Enviroment, I highly reccomend use use a non-default WINEPREFIX.  For more information see:

 http://wiki.jswindle.com/index.php/Wine_Prefixes

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