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Category: Main Special Purpose Kayako Desktop 4.1.0.607

Kayako Desktop

This is the latest minor and major release of Kayako Desktop as of May 24, 2012.

Application Details:

Version: 4.1.0.607
License: Free to use
URL: http://www.kayako.com/
Votes: 0
Latest Rating: Silver
Latest Wine Version Tested: 1.5.4

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Test Results

Old test results
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Selected Test Results

What works

Installation, login, live-chat and most things. Had to install a few extra libraries using Winetricks and run it in 32-bit mode.

What does not

Does not detect idle states unless the application is in the foreground. I was not able to take control of the remote user's computer.

Workarounds

What was not tested

Phone support.

Hardware tested

Graphics:

  • GPU:
  • Driver:

Additional Comments

Used Winetricks to install "IE8", "gdiplus", and "vcrun2008". (There may have been others, but I think that's it.) I had to run Wine in 32-bit mode. To get installing through Winetricks, I downloaded it and ran my commands like this: $ WINEARCH=win32 WINEPREFIX=~/.wine32/ winetricks gdiplus ie8 vcrun2008 And to open it I use this: $ WINEARCH=win32 WINEPREFIX=~/.wine32/ wine 'C:\Program Files\Kayako\Desktop\KayakoDesktop.exe' Hence, I installed and am running it in a Wineprefix director ~/.wine32/

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
Workaround?
RatingSubmitter
CurrentUbuntu 12.04 "Precise" amd64 (+ variants like Kubuntu)May 24 20121.5.4Yes Yes SilverCraig Leinoff 

Known Bugs

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