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LogMeIn Rescue Technician Console

LogMeIn Rescue Technician Console: Retail version. logmein help desk support tool.

Application Details:

Version: 7.3.1444
License: Retail
URL: https://secure.logmeinrescue.c...
Votes: 1
Latest Rating: Silver
Latest Wine Version Tested: 1.6-rc4

Maintainers: About Maintainership

Free Download LogMeIn Rescue Direct Download

Test Results

Old test results
The test results for this version are very old, and as such they may not represent the current state of Wine. Please consider submitting a new test report.
Selected Test Results

What works

  • New Session
    • Creating and sending out Pin Codes
    • Viewing and connecting to Saved Unattended Computers
  • Taking over an existing session
  • Full screen
  • Remote Control
  • Screen Sharing
  • All tabs during a session (File Manager, System Info, etc)
  • Spell Check
  • Invite Technician

What does not

  • Clipboard Transfer (Partial)
    • Copying from remote to local machine works.
    • Copying from local to remote machine does not.
    • If copying clipboard causes crash, disable clipboard transfer by going to: Options > Clipboard Synchronization Enabled
  • Connect on LAN
    • Doesn't auto-detect computers on LAN
    • Won't connect LAN computers even if you enter the name or IP

Workarounds

What was not tested

Hardware tested

Graphics:

  • GPU:
  • Driver:

Additional Comments

Screen Sharing works but makes the computer running the Rescue Console very laggy. I'm not sure if a better graphics card would help, but even on a 3.4Ghz i7 it was almost unusably slow.

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
Workaround?
RatingSubmitter
CurrentLinux Mint 14 "Nadia" x86_64Jul 02 20131.6-rc4Yes Yes SilverWilliam 

Known Bugs

Bug # Description Status Resolution Other apps affected

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