WineHQ

Ubisoft Connect (UPlay, Ubisoft Game Launcher)

App uses auto-update.

Application Details:

Version: Latest
License: Free to use
URL: https://ubisoftconnect.com/
Votes: 6
Latest Rating: Silver
Latest Wine Version Tested: 9.12

Maintainers: About Maintainership

Link Official site Free Download Direct Link to Installer

Test Results

Selected Test Results

What works

Install works

What does not

After staring upc.exe splashscreen is shown. After the splashscreen only an empty window is shown.

using wintricks d3dcompiler_47 does not solve the problem

using winetrick dotnet48 does not solve the problem

Workarounds

What was not tested

--

Hardware tested

Graphics:

  • GPU: Other
  • Driver: unknown

Additional Comments

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
Workaround?
RatingSubmitter
ShowFedora 40 KDE Plasma DesktopAug 11 20249.12Yes Yes YesSilverjpo 
CurrentmacOS 14 "Sonoma"Jun 29 20249.11-stagingYes No NoGarbageGegy 
ShowFedora Linux 40Jun 02 20249.10Yes Yes YesBronzeArtem S. Tashkinov 
ShowFedora 37 x86_64Sep 26 20227.18Yes No NoGarbageAdrian Avramescu 
ShowManjaro LinuxApr 23 20227.4Yes Yes YesSilverMatti Viljanen 

Known Bugs

Bug # Description Status Resolution Other apps affected
3548 .lnk file is created on the desktop together with the program icon... NEW View
32342 Multiple applications and games using 'Webkit', 'Blink' or 'CEF' (libcef) web browser engine crash on startup ('Arial' and 'Times New Roman' font face name validation) STAGED View
33673 UPlay 3.x/4.x slight lag on navigation with builtin gdiplus CLOSED ABANDONED View
34733 Fail to sync to the Uplay Cloud CLOSED DUPLICATE View
37915 Multiple games and applications need proper handling of Vista+ 'PROCESS_QUERY_LIMITED_INFORMATION' right (UPlay games, MS Visual Studio 2015 installer) CLOSED FIXED View
38067 Uplay launcher hangs on exit CLOSED ABANDONED View
38134 Uplay v5.x: can't log in (Uplay hangs with the login screen) CLOSED FIXED View
38523 Uplay launcher startup fails CLOSED INVALID View
39345 Ubisoft Uplay crash when Win version is set to Vista and > (libcef problem) CLOSED FIXED View
39870 Uplay crashes at start CLOSED DUPLICATE View
40271 Can't start UPlay: "Connection Lost" error CLOSED FIXED View
40980 Uplay launcher needs native Arial font or its replacement for launching CLOSED DUPLICATE View
41652 Uplay cannot connect/login to Server CLOSED FIXED View
43319 Steam Store/Uplay/Epic Games Launcher no longer display text in Windows 7 mode (libcef applications) CLOSED FIXED View
43326 Uplay (July 2017) needs dwmapi.DwmSetIconicLivePreviewBitmap CLOSED FIXED View
44210 GNUTLS_CIPHER_CHACHA20_POLY1305 is not supported UNCONFIRMED View
46120 Uplay hangs while filling in fields CLOSED FIXED View
46626 UPlay fails to start : "Error at hooking API LoadStringA" (UPlay's hooking engine can't handle ENDBR32 instruction inserted at non-hotpatch API entries due to distro build environments '-fcf-protection') CLOSED FIXED View
49006 Wrong detection the Windows' version by Ubisoft Connect UNCONFIRMED View
51713 Multiple applications need working HLSL compiler (Deus Ex Mankind Divided, MotorM4X, CCextractor 0.94 GUI, ...) REOPENED View
53102 Ubisoft Connect fails to connect to server CLOSED FIXED View
53346 Ubisoft connect loses connection after initialization REOPENED View
56701 Ubisoft Connect - Missing tex2Dbias support CLOSED FIXED View

Show open bugs

HowTo / Notes

Required workarounds

install corefonts via winetricks - otherwise login screen would not show

winetricks corefonts

Wine versions before 4.7 failed on Fedora; Please use the latest winehq version

Optional workarounds

optionally install winbind or similar package that provides ntlm-auth to eliminate some warnings during startup

sudo apt-get install winbind       # for ubuntu/debian

Comments

The following comments are owned by whoever posted them. WineHQ is not responsible for what they say.

Breaks with NVidia drivers newer than 535
by jpo on Sunday August 11th 2024, 20:12
The bug has been analysed in this Lutris ticket: github.com/lutris/lutris/issues/5412

Solution: A DLL override for libglesv2.dll: WINEDLLOVERRIDES="libglesv2.dll=d"
Unusable when wine is set to Windows 10
by ninjack on Friday August 5th 2022, 17:58
Ubisoft Connect works straight out-of-the-box on wine-staging 7.14 (corefonts not needed). But when the wine "Windows Version" is set to "Windows 10", the login window stays transparent and gets stuck. The logs show HLSL/d3dcompiler fixme messages.

But it works fine after running `winetricks d3dcompiler_47`, or after using `winecfg` to add a library override of d3dcompiler_47 as "Native (Windows)".
RE: Unusable when wine is set to Windows 10
by Gegy on Saturday June 29th 2024, 22:58
Does not work for me on wine 9.11-staging. Getting a blank ubisoft connect window on macos.
RE: Unusable when wine is set to Windows 10
by Vladimir Bespalov on Sunday June 30th 2024, 9:02
Did you install corefonts with winetricks?
RE: Unusable when wine is set to Windows 10
by Gegy on Sunday June 30th 2024, 9:05
Yes, corefonts are installed.
2 Applications - please clearly separate
by oliver z. on Monday February 11th 2019, 12:41
For me, it seems like here are 2 applications involved. One is the current developed uplay version. Available on their homepage. And an very old, "legacy" uplay, which is not anymore developed ( means: no security updates! nor bugfixes).
When creating an entry, please clearly state what _exact_ version is used. The old crappy legacy one (which does not work with new content like anno 1800 beta), or the new one which is simply total incompatible to wine 4.0

The legacy one starts with corefonts installed. The new one just crashes with a wierd message and some bytes displayed.
Failing to use Uplay with Wine 3.20 Staging
by Beno�t Smith on Thursday November 15th 2018, 18:39
Distro : Linux Mint 19. Wine version : 3.20 Staging.

Installing Uplay in a fresh prefix (with the Windows 7 default setup), then running it to show the login screen seems to run fine... Then, as soon as I strike a key to enter my Uplay username, the whole Wine desktop freezes to death. I tried a few times - same result.

Here is the whole output: pastebin.com/95GN7MAQ (the last line is produced as the desktop freezes).
RE: Failing to use Uplay with Wine 3.20 Staging
by Vladimir Bespalov on Friday November 16th 2018, 2:24
Looks like it is 3.20 regression.
I`ve tested vanilla 3.20 and 3.19 in ubuntu 18.4; 3.19 works, 3.20 hangs.
launching uplay and getting past the log in screen
by grayson bills on Tuesday October 9th 2018, 22:19
i was wondering what can i do on a macbook pro to use and get past the bugs and all that usng wine and uplay
RE: launching uplay and getting past the log in screen
by Vladimir Bespalov on Wednesday October 10th 2018, 1:16
Well, you can start with installing wine-staging, winetricks, installing corefonts using winetricks - and trying to install and run uplay.
If it breaks on the way - you can try to collect the console output and post it here.
Updating my test data above (sorry if it's not the right place)
by Beno�t Smith on Sunday October 7th 2018, 16:37
Installing Winbind fixed the following error:
"p11-kit: couldn't load module: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: /usr/lib/i386-linux-gnu/pkcs11/p11-kit-trust.so: Ne peut ouvrir le fichier d'objet partagé: Aucun fichier ou dossier de ce type
002c:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution."
Also, I set the rasapi32 library as "native", which fixed some other errors.
However, that didn't fix the non-connection problem.
I read that it was declared fixed as of Wine 3.13 Staging. I wonder what's missing in my configuration to get Uplay work with Wine 3.17 Staging (since Linux Mint 17.3 is supposed to be based on Ubuntu 14.04).
Please feel free to move that comment where it belongs.
Uplay.exe crash
by Jussi Tawaststjerna on Thursday August 16th 2018, 19:06
ubuntu 18.04.1 64bit, wine-staging 3.13 (64bit, win7, dxvk 0.65)

bought far cry 3: blood dragon with steam and ran into uplay updating and then crashing. windows xp, legacy-uplay -> game launches but FPS is surprisingly low + slowdowns etc. wanted to test x64 + win7 + newer uplay. crash crash crash.

uplay installs but on launch it's "unrecoverable error", exits. i started to investigate the crash with strace to see what is happening, and ... ... it didn't crash....

running "strace -o /dev/null -e trace=network -f wine64 Uplay.exe" actually, slowly, gives me a Uplay login screen and login succeeds. everything after login works. slowly.

of course, game performance is total garbage as the strace slows uplay and the game's uplay-DLL's down significantly :) .... but it works.

posting this so that someone wiser than me might find this useful, perhaps.
RE: Uplay.exe crash
by Vladimir Bespalov on Saturday August 18th 2018, 2:15
Can you please try the follwing on the clean ubuntu system:
1) install cabextract and winehq-staging (see wiki.winehq.org/Ubuntu )
2) download winetricks ( see wiki.winehq.org/Winetricks ) and install corefonts package
3) install latest uplay from uplay.ubi.com

If that installation crashes for you - please post the crash logs (wine logs + debug.log from "Ubisoft Game Launcher" directory)
Maybe we can make something out of it.

Also can you please try to run FC3 independently from uplay launcher, to separate uplay-specific bugs from FC3-specific ones?

Thank you.
Got working
by Siren Watcher on Tuesday October 17th 2017, 7:33
So... Tried all the things below.

Set winecfg to XP.
Uninstalled current uplay. Downloaded & installed legacy uplay.
Tried setting cryptnet.dll to "native" in winecfg -> libraries.

Wouldn't work.

Got working with:
lutris.net/games/uplay/
RE: Got working
by SoulEvan on Saturday October 28th 2017, 16:15
1. Install the ttf-mscorefonts over the applicationinstaller.
2. Use the Application "PlayOnLinux" to install the newest uplay client (64 Bit / Wine 2.19-staging).
3. Edit the Wine.cfg to Windows 10.
4. Start Uplay.
5. Enjoy
UPLAY FIX ADDENDUM
by Giovanni Ongaro on Monday September 4th 2017, 6:20
Previous FIX works for wine staging
UPLAY FIX
by Giovanni Ongaro on Monday September 4th 2017, 6:18
Here is a quick fix for UPLAY
launch winecfg and set windows version to XP on uplay.exe uplayservice.exe uplaywebcore.exe
restart uplay it will say that the current version is not compatible and let you download the legacy uplay
launch wine uninstaller and disinstall current uplay
install legacy uplay
uplay WILL no more UPDATE
You should be able to login and play
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