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Category: Main Games Online (MMORPG) Games Lord of the Rings Online Update 17, The Siege of Minas Tirith

Lord of the Rings Online

Lord of the Rings Online as of 22 December 2015.

Application Details:

Version: Update 17, The Siege of Minas Tirith
License: Free to use
URL: http://www.lotro.com/
Votes: 0
Latest Rating: Platinum
Latest Wine Version Tested: 1.9.15

Maintainers: About Maintainership

Test Results

Old test results
The test results you have selected are very old and may not represent the current state of Wine.
Selected Test Results

What works

Ran the install launcher from Turbine just fine. It installs a Netsession agent as well.

What does not

Random crashes on turbine launcher and in game. Restarting seems to reset.  Sometimes launcher gets stuck at "Receiving content list from Akamai", need to launch netsession_win.exe manually to get the launcher to finish.  Launcher can be slow and my take up to 30 minutes before allowing login and show server online.

Workarounds

What was not tested

Any diagnostics or uninstall.

Hardware tested

Graphics:

  • GPU:
  • Driver:

Additional Comments

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
Workaround?
RatingSubmitter
ShowUbuntu 16.04 "Xenial" amd64 (+ variants like Kubuntu)Jul 25 20161.9.15Yes Yes PlatinumJosh Ross 
ShowUbuntu 15.10 "Wily" amd64 (+ variants like Kubuntu)Feb 21 20161.8.1Yes Yes Silveran anonymous user 
ShowUbuntu 14.04 "Trusty" amd64 (+ variants like Kubuntu)Dec 22 20151.8Yes Yes SilverKai 
CurrentLinux Mint 18 "Sarah" x86_64Nov 30 20161.6.2Yes Yes Bronzean anonymous user 

Known Bugs

Bug # Description Status Resolution Other apps affected

Show all bugs

HowTo / Notes

Update on Out Of Memory errors when the game reaches ~4GB of RAM usage (as of 2016-1-18)

It seems that memory is freed more often when a newer version of Windows is set in the settings (e.g. Vista or Windows 7) - it took more effort to crash the game than in XP: I had to set the texture cache size to the maximum and quick-travel around which seems to increase memory usage (since the memory apparently isn't always freed quickly after travelling).

I don't know why this is the case, but I guess that the game handles memory differently on different Windows versions - I know that the game enables some options on newer Windows versions, for example DirectX11 settings (which I have not tested yet), so I guess it is possible that this somehow affects memory management too...

Comments

The following comments are owned by whoever posted them. WineHQ is not responsible for what they say.

Why the in-game store crashes your XP system
by William Magill on Friday March 4th 2016, 13:56
Keep this comment in mind while looking at LOTRO Store issues--

Posted by Vyvanne (2 March 2016)
* www.lotro.com/forums/showthread.php?&postid=7548329#post7548329
"We are aware of a conflict between Win XP and Awesonium (which is what we use for the store browser). Unfortunately as Microsoft no longer supports Win XP there is little we can do to fix this with that OS. We can only recommend upgrading to a newer Operating System as the lack of support from Microsoft on XP means you will start running into problems in other programs as well if you haven't already.

We will be updating our minimum specs soon to reflect this."

She subsequently posted
* www.lotro.com/forums/showthread.php?&postid=7548964#post7548964
that a new version of Awesomonium would be included in an upcoming update, probably in update 18, due shortly.
Changes to LOTRO as a result of the Data Center move
by William Magill on Saturday February 27th 2016, 9:41
I would recommend that folks read the recent postings by Vyvanne and Frelon on February 23 and 26, they cover what anyone with a background in computing has been thinking.

I have been collecting them and posting them on the WIKI:
lotro-wiki.com/index.php/Category:2015_World_Consolidation_Event

If one reads between the lines, it is obvious that the Data Center move -- i e. from old 32-bit windows XP based hardware to new 84-bit ?Linux? based hardware has been more than slightly traumatic.

While there are no absolute details available, it is obvious to those of us who have been through this kind of process in our own jobs, that Turbine was blind-sided by the impact of this up-grade and move.

LOTRO is an old piece of software. It dates from roughly 2005 (It went live in 2007). It is STILL a 32-bit application written when XP was the name of the game. The game has changed, but LOTRO has not. It is a 32-bit application running in a 64-bit world.

Fresno's comments on the 23rd, while extremely generic, give a good idea what has ben happening.

= = =
I have not been using Crossover with any regularity for some time now, but rather am running the native Mac Client.
RE: Changes to LOTRO as a result of the Data Center move
by William Magill on Saturday February 27th 2016, 9:43
oops -- meant 64-bit not 84-bit -- makes me think of my old DEC and UNIVAC days when they had weird word sizes.
RE: Changes to LOTRO as a result of the Data Center move
by Daniel Santos on Friday March 4th 2016, 15:42
lol! We know what you meant -- 12 bit words, that's what they are running on now. :)
RE: Changes to LOTRO as a result of the Data Center move
by Metalfyre on Tuesday April 12th 2016, 11:54
As of update 18 (today), it is fixed. The In-game store works again.
Store crashes client
by Joker on Saturday February 27th 2016, 1:59
As of the hotfix game now crashes upon trying to load the store without an error report.

Arch Linux
Wine 1.9.3 (Staging)
RE: Store crashes client
by Mitch Hannah on Saturday February 27th 2016, 3:31
I checked the sys.log and it's an RT Watchdog Timeout that's doing it, but how to fix it I don't know.
RE: Store crashes client
by Mitch Hannah on Saturday February 27th 2016, 3:33
I know it worked after the update Wednesday. I didn't know they did a hotfix after that. I know I could access the store Thursday Night into very earlier Friday morning, but it no longer worked as of around 1 pm Friday.
RE: Store crashes client
by Joker on Saturday February 27th 2016, 3:47
Maybe it wasn't the hotfix then? I'll mess around a bit with it and report back what I can find.
RE: Store crashes client
by Kai on Saturday February 27th 2016, 13:26
May I ask you where this sys.log file is located? (Not that I think I could help, I'm just interested...)

The only log file indicating a problem I found was "debug.log" located in the installation directory of the game, there I found the following messages:

[0227/201914:INFO:(0)] WebCore is now online.
[0227/201914:INFO:(0)] Running Awesomium 1.7.4.2
[0227/201915:ERROR:network_change_notifier_win.cc(111)] WSALookupServiceBegin failed with: 8
[0227/201918:FATAL:x509_certificate_win.cc(1182)] Check failed: oid_info. : Success.
RE: Store crashes client
by Joker on Saturday February 27th 2016, 18:38
Unless windows has a sys.log file which I doubt since iirc its only included in their server OSes. He must mean the sys.log in linux. Its located in /var/log
RE: Store crashes client
by Mitch Hannah on Sunday February 28th 2016, 3:01
I was referring to Linux, and I should have put syslog instead of sys.log and /var/log is where it's located.The error apparently is caused an error causing the rtkit package in Linux to terminate Lotro and probably the wine service as well. rtkit is a package which has something to do with program operations in real time. I've noticed for the last several weeks anyway there is usually some hesitation from when the Store box is drawn and the content actually appears inside that box. I suppose that delay could cause the timeout error. The error doesn't happen immediately when the box appears, but seems to occur about when the content should appear.
RE: Store crashes client
by Kai on Sunday February 28th 2016, 5:21
I see. I tried running LOTRO in PlayOnLinux in a 32bit prefix and before I installed p11-kit-modules:i386 I didn't get any messages in syslog or kern.log during crashes.

After installing it I get the following messages in syslog:
rtkit-daemon: Demoting known real-time threads.
rtkit-daemon: Demoted 0 threads.

It seems that on my machine it's not rtkit-daemon who is making the game crash...
RE: Store crashes client
by William Magill on Saturday February 27th 2016, 9:25
There was no "hot fix."

The systems were brought down for maintenance and apparently a Launcher patch (but no relase notes were provided) on Wednesday 24 February.

On Friday, Vyvanne made several postings including this excerpt:
* www.lotro.com/forums/showthread.php?&postid=7546005#post7546005

"And yes feedback if you see improvements is helpful as well. It lets us know if we are on the right track. For example it would be good to know if you have seen any improvement since Wed. Last week vs this week since we restarted the servers. We are investigating if we have a degradation over time issue. We know the login server issue presents after it reaches a thresh hold of time so we are resetting those before the weekend to prevent weekend interruptions while we work on a longer term fix. We would like to see if the game servers have a similar issue. If they do then there should be an improvement in gameplay this weekend vs last weekend, but if you are also in the group of folks having ISP route issues, you might not notice."

Check the "Dev Tracker" to find all of her posts.

=====
I would note also -- the Store is a complete third-party situation.
It is operated by Xsolla and, as far as I know, it's display is completely by Awesomium, not the game-engine.
RE: Store crashes client
by Joker on Saturday February 27th 2016, 9:37
All I know is that they announced a "hot fix" in game before servers was brought down. Nevermind that though. Its not important. I guess Xsolla did some friggin update again that broke the store ffor non-windows users (a friend has the same problem on mac).
RE: Store crashes client
by Metalfyre on Friday March 4th 2016, 12:58
As much as it sucks, but I am glad to see I'm not the only one experiencing this. After an update (or maintenance) I have the same problem, whereas before it worked fine. As a paying subscriber to the game I hope there'll be a fix for this soon. :-/
RE: Store crashes client
by Ludvig on Monday March 14th 2016, 15:18
This is still an issue. Does anyone have an idea at least whether a workaround is possible or if we just have to wait for them to change something on their end? I can't use my turbine points at all until there's a solution.

The store can sometimes render almost completely but then it crashes the client.
RE: Store crashes client
by Joker on Monday March 14th 2016, 17:23
They are doing an update to the store with the next patch. Dont know if that will fix the problem for linux users.
RE: Store crashes client
by Joker on Monday March 14th 2016, 17:23
They are doing an update to the store with the next patch. Dont know if that will fix the problem for linux users.
RE: Store crashes client
by William Magill on Monday March 14th 2016, 21:12
The store continues to work fine on the Mac Client.

One thing which appears to be true with the PC client -- the store apparently only works with DX9.
RE: Store crashes client
by Ludvig on Tuesday March 15th 2016, 8:39
dx9 is the only option for running it in wine, so I am assuming you mean in a native Windows environment. Surely there would be more attention given to if it only worked with dx9 for all users.
RE: Store crashes client
by William Magill on Tuesday March 15th 2016, 12:16
Yes, I was specifically referring to the native Windows situation.

However, this apparently has to do with the Graphics Settings in the in-game Options.

I Don't know if it is possible to specify something other than DX9 when running WINE, even though DX9 is the only mode supported by WINE. I know that if you "select optimal" it will not pick anything else, but don't know about manual selection.
RE: Store crashes client
by Metalfyre on Tuesday April 12th 2016, 11:56
It's fixed with update 18
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