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Action Request System (Remedy User)

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Version 6.xx

Application Details:

Version: 6.xx
License: Retail
URL: http://www.remedy.com
Votes: 1
Latest Rating: Platinum
Latest Wine Version Tested: 1.2-rc2

Maintainers: About Maintainership

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Test Results

Old test results
The test results you have selected are very old and may not represent the current state of Wine.
Selected Test Results

What works

1. Installation. Must manually run the second stage of the installation program.

2. Startswith:

env WINEPREFIX="~/.wine" wine "C:\Program Files\AR System\User\aruser.exe"

3. Login. Must shut off firefall rules (e.g. iptables -F) due to port usage of the fat client.

4. Opening, cascading and closing of Windows internal to the MDI Window.

5. Hyperlinks inside the internal windows. Combo boxes and radio buttons work.

6. Ticket creation using the internal workflow system.

7. Opening of objects from the objects menu.

What does not

1. Problem
Due to issues with the Wine version of MSXML2 and MSXML3, the home page does not load.

How to repoduce

Login to Remedy, home page loads automatically or fails with error.

Expected

An initial window, a page of hyperlinks to objects, should load inside the MDI.


What happens

The initial window inside the MDI is blank. A popup dialog box with the error:

 

Workarounds

What was not tested

Could not test searching features.

Could not test user or ticket administration.

Could not test preferences setting or changing.

Hardware tested

Graphics:

  • GPU:
  • Driver:

Additional Comments

Also tested with 0.9.31 build from tar.gz. Exact same issues occur. Recieving garbage rating as frequent crashes prevent use of this application for change control. (Version 6.03)

selected in Test Results table below
Operating systemTest dateWine versionInstalls?Runs?Used
Workaround?
RatingSubmitter
ShowDebian GNU/Linux Unstable "Sid"May 31 20101.2-rc2Yes Yes Platinuman anonymous user 
ShowDebian GNU/Linux Unstable "Sid"May 25 20101.2-rc1Yes No Garbagean anonymous user 
ShowDebian GNU/Linux Unstable "Sid"May 25 20101.1.44Yes No Garbagean anonymous user 
ShowUbuntu 7.10 "Gutsy" i386 (+ variants like Kubuntu)Oct 22 20070.9.47.Yes Yes Platinuman anonymous user 
ShowCentOS 4.4Dec 14 20060.9.27.Yes Yes Platinuman anonymous user 

Known Bugs

Bug # Description Status Resolution Other apps affected

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